Prepare our Professionals

Healthways hires qualified and passionate people—health coaches, nurses, dietitians, and others specialists. Then we make it easy for them to successfully help your people.

Exceptional Training

We prepare our team members to be behavior change experts: to use motivational interviewing, goal-setting, and related techniques. Our intensive training for new employees includes a multi-week, challenge-based learning program with role-play, live observation, mentoring, and rigorous assessment.

Healthways has twice been ranked on Training Magazine’s top 125 list, the global standard for learning organizations. The American Society for Training & Development has recognized us for practice excellence.

Intelligent Tools

Our clinical information system within our Embrace™ technology platform provides our team members quick access to individual health data, goals, past interactions, and intervention plans. Tailored question sets and cues change in response to input and equip our people with focused knowledge. They can confidently listen, respond, and connect to the individual on a personal level.

Whole-Person Perspective

Our view of each person is comprehensive, not categorized. Our tools and techniques consider the interrelated aspects of social, emotional, and physical health.

Cumulative Progress

Each contact between an individual and a Healthways professional builds on prior accomplishments and activities, establishing positive relationships and momentum. Support reflects personal need and preference.